Privacy Policy
Effective Date: 22/06/25
Master Concreting respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose personal data when you use our website, services, or communicate with us.
1. What Information We Collect
We may collect the following types of personal information:
a. Information You Provide:
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Name, email address, phone number
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Residential or commercial address
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Project details or service requests
b. Automatically Collected Information:
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IP address and browser type
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Device information
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Website usage statistics through cookies and analytics tools
2. How We Use Your Information
We may use your personal data for the following purposes:
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To respond to your inquiries or quote requests
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To deliver concreting or related services
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To manage scheduling and project communication
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To improve our website and customer experience
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To send updates, promotions, or follow-ups (if you opt in)
3. Legal Basis for Processing
Depending on your location, our processing of personal data may rely on:
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Your consent (e.g., when submitting a form)
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Performance of a contract (e.g., to carry out a job)
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Compliance with legal obligations (e.g., tax and insurance)
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Legitimate interests (e.g., customer service, security)
4. Data Sharing and Disclosure
We do not sell your data. We may share your information with:
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Subcontractors and trade professionals involved in your project
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IT service providers (e.g., website hosting, CRM systems)
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Legal or financial advisors (when required)
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Government authorities if legally required
5. Data Security
We use reasonable physical, technical, and administrative measures to protect your information, including access restrictions and secure storage. However, no online system is completely secure, and we encourage you to exercise caution when submitting sensitive information.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
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Access, correct, or delete your personal data
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Withdraw consent for marketing communications
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Object to certain types of processing
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File a complaint with a data protection authority
To exercise your rights, contact us at sales@masterconcreting.com.au.
7. Data Retention
We keep your data only as long as necessary to deliver services, maintain records for legal or warranty purposes, or support customer service inquiries.
8. Cookies and Analytics
Our website may use cookies and third-party analytics tools to track website traffic and improve performance. You can adjust cookie settings in your browser preferences.
9. Changes to This Policy
This policy may be updated from time to time to reflect changes in our business practices or legal requirements. The latest version will always be published on our website.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact:
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